Sudanese Dutch Management Center

less books-more brains .....act to learn-learn to act.....you do now-you learn now

Short Courses

PROJECT MANAGEMENT TRAINING

HUMAN RESOURCES MANAGEMENT

MARKETING MANAGEMENT PROGRAM

SDMC is inclined to customise training programs at the request of an employer or a group of employers in different management areas.

PROJECT MANAGEMENT TRAINING

A comprehensive project management training program

Good project management is a major issue within Sudanese private companies, the public sector and the Administration. Several organizations requested SDMC to come up with a Project Management Training Program. The training should result in the international recognized certified project management certificate of the International Project Management Association (IPMA).

Many organizations in Sudan are faced with urgent temporary clusters of activities. The Project Management Training Program is particularly meant for project managers/-supervisors of these organizations and for project managers and participant-experts in general. Focussing at well-defined objectives, carried out by their own employees or external contractors and experts and with a well-defined moment of conclusion.

Benefits

The major benefits of attending the Project Management Training Program are building skills in designing and supervising projects, and developing specific knowledge and expertise to empower the own organization in a successful completion of projects.

Objectives

The main objectives are:

· developing a uniform concept for project management,

· select and use appropriate tooling for implementation/performance

· manage initial teams, initiate and maintain teamwork, control and support virtual

· building trust in standard project management approach

· balance between local habits and new approach, maintain development

· handling conflicts and set back

· learn and develop best practices

Design of the program

The Project Management Training Program consists of two workshops.

The workshops are designed to the project Managers/supervisors to increase their abilities to have a strong and positive impact on their effectiveness.

In two workshops the participants are getting acquainted with improving their project management approach by action learning. In this respect they bring in their own business case, executing an assessment/quick scan, implementing improvements and evaluation of effectiveness and efficiency. Moreover they develop interpersonal skills and insight in their role as project manager in order to have their recommendations more frequently implemented.

Workshop 1: Project management and organizing skills

During the first three days the training focuses on insight and skills needed to position project management, organizing projects, and managing projects related to technological requirements.

We deal with the following subjects:

positioning of project related management methods
project execution strategies for handling complexity
project lifecycle, objectives and constraints, success criteria, health check
project definition, environment and analysis
organization, responsibility matrix
planning, quality, time and costs
estimating time and cost
procurement and contracting
project activity planning, business case –
- work breakdown structure
- organisation
- decision documents
- personal activity plan

Workshop 2: Human factor and conditions for success

During the second two days workshop the training focus on getting insight in the human factor and basic conditions under which project management can become successful.

Summary of workshop 1 learning’s
Evaluation business case
Organize and manage project resources
Human factor, leadership and teambuilding
Organizing project control
Handling internal and external change
Risk management
Value improving practices
Finalize, evaluate, personal activity plan related to business case

Method

A major concern about most workshops is whether the subject matter relates directly to

the participant’s job situation. To address this, SDMC uses learning situations which are drawn directly from participant’s own situations. These are build into the design of the workshops. Action learning is the teaching method: Learn by Doing. So the workshops involve a lot of doing, practice opportunities, role playing and of course participant’s personal business case.

Teacher

The training will be executed by Ir. Henk Bellinga, international project management teacher/consultant.

SDMC’s project management teachers have a proven track record in designing and delivering project management skills training to several public organizations, government and private companies in Europe, Africa and in Arab countries. Moreover, these project management trainers have experienced several successful change processes in organizations where they played a role as a consultant or as manager.

Commercial conditions

The participants fee for the 5 days-program is $1.095,- p.p. (2.190,- SDG). Minimum group size is 12 participants.

The price of the Project Management Training includes:

· Program development/customizing SDMC

· Visa, flight, transportation international teacher

· Preparation and fees training days international teacher

· Facilitation during action learning assignments

· Board and lodging international teacher in Khartoum

· Catering at premises SDMC

· Course materials, handouts, book, assessment, IPMA Certificate

· Planning, organization and execution SDMC

Training data 2007

· 28, 29, 30, 31 October and 1 November or

· 4, 5, 6, 7 and 8 November or

· 2, 3, 4, 5 and 6 December

HUMAN RESOURCES MANAGEMENT

A comprehensive 5-days course based on action learning

Managing human resources is one of the key elements in creating competitive advantage in organisations today. To a large extent this fundamental issue has been at the heart of a great deal of the analysis of how organizations coordinate and develop relationships with their people in order to ensure market leadership.

As each successive analysis of 'how to manage' has unfolded, the employment relationship has provided one of the central parts of the debate. Part of the longer debate is what type of relationship does or should exist between those who manage and those who are managed. It is suggested that healthy relationships with staff are fundamental to building competitive advantage. The program should result in the Marketing Management Certificate of BSN-International.

Benefits

The major benefits of attending the Human Resources Management Program are the building skills in designing a human resources strategy, a human resources plan based on competency management diagnosis, and developing specific knowledge, expertise and personal effectiveness to implement the plan in a successful completion.

Objectives

This workshop will familiarise the student with the conceptual framework of the key principles of Human Resource Management and enhancing managerial effectiveness. After an introduction into the key issues of line management’s human resource responsibilities, participants are encouraged to apply this learning in their own work environment. Furthermore focus will be given to contemporary ‘hot topics’ in this discipline, which have aroused widespread interest in the business environment, and the implications they have on the participant’s organization or business.

Design of the program

The Human Resources Management Program consists of 5 workshopdays.

At the first day the participants are getting acquainted with improving their human resources approach and activities by action learning. In this respect they bring in their own business and experiences. In the other four workshops they focus on the content of human resources management.

Day 1: Action Learning and learning to Learn

This workshop covers the Action Learning concept, styles of learning, as well as identifying and acting on opportunities for learning. The Learning Styles Questionnaire and the Learning Log are key tools in the Action Learning and Learning to Learn processes. Students are required to learn from problems that occur in their organizations or their business and to take action to address these problems.

Contents

Assessment of learning styles
The significance of learning styles
Factors influencing Learning to Learn
The Learning Log
Guidance on how to improve students’ learning ability
Learning to Learn process
How to use Action Learning in management development
The importance of Action Learning in creating a learning organisation

Outcomes

Understanding of the principles of Action Learning
The ability to identify one’s own learning style and those of others
The ability to identify one’s own learning weaknesses
Improvement of current learning ability
An understanding of the significance of Action Learning in the organisation
The ability to generate solutions to organisational problems, using the Action

Learning methodology.
An understanding of how to implement Action Leaning.

Day 2–5: Managing Human Resources

Contents

Day 2

· Introduction to Human Resource Management

· Understanding Human Resources Management as a System

· Manpower Resource Planning

· Assessment of current competency levels and future required competency levels (to be continued on day 3)

· Recruitment, Selection & Induction of staff

· Motivation of people and Power Relationships

· Basic motivation theories, concept of power in organisations

· Development of People, training policy

Day 3

· Competency Management Diagnosis: assessment model for the development of the company’s competency system, implementing the adaptation of the recruitment and appraisal system and subsequent training and coaching

· Assignment: ‘Building a Human Resources Infrastructure’

Day 4

· Performance Management Systems

· Performance Appraisals, Rating Competency, Goal Setting and Development of Staff

· Reward and Recognition Systems

· Industrial Relations

· Tripartite relationship between Labor, Business and Government, Grievance and

· Disciplinary processes

Day 5

Assignment & personal coaching
Reflection and further action planning

Outcomes

Demonstration of understanding of the conceptual framework of Human Resource anagement and ability to show how the elements of the framework support each other
Demonstration of knowledge of key theoretical concepts that underpin Human Resources Management practice
Ability to critically assess the effectiveness of a Human Resource function in an organization
Understanding of the relationship between, and the different responsibilities of, Human Resource management and Line Management in creating healthy work environments
Understanding of the key human resource responsibilities of line management in maintaining healthy relationships with staff
Ability to demonstrate an understanding of key human resource instruments in the management of people in order to improve results –for example recruitment and selection methodologies, performance management methodologies, human resources planning

techniques and grievance and disciplinary frameworks

Teachers

The program will be executed by one of the following internationally recognized teachers:

Koop Lubbinge, Bill Brady, Bill Harrison, Estelle Gautier, James Mbele, Kathi Govender, Pradeep Brijal, Robin Stoutjesdijk, Thian Combrink, Themba Mntambo, Gbolohan Gbadamosi, Helene du Toit, Pine Pienaar, or Reinier Esterhuizen.

Their cv’s are available at request.

Training location

SDMI prefers to execute the workshops in its own premises in Khartoum. It has the advantage that ‘busy-business things’ can be avoided. Being away from daily practice and the own location will enable participants with moments of rest and concentration on the training.

Commercial conditions

The participants fee for the 5 days-program is $750,- p.p. (1.500,- SDG). Minimum group size is 12 participants.

The price of the Human Resources Management Program includes:

· Program development SDMC

· Visa, flight, transportation international teacher

· Preparation and fees training days international teacher

· Facilitation during action learning assignments

· Board and lodging international teacher in Khartoum

· Catering at premises SDMC

· Course materials, handouts, book, assessment, BSN International Certificate

· Planning, organization and execution SDMC

Training data 2007

· 10, 11, 12, 13 and 14 November

MARKETING MANAGEMENT PROGRAM

A comprehensive 5-days course based on action learning

Marketing Management has come to assume a much more of a strategic role and, if correctly interpreted and practiced, is the potential key to a company’s adaptability and profitability in a constantly changing business environment. The program should result in the Marketing Management Certificate of BSN-International.

Benefits

The major benefits of attending the Marketing Management Program are the building skills in designing a marketing strategy, a marketing plan, and developing specific knowledge, expertise and personal effectiveness to implement the plan in a successful completion.

Objectives

This program will familiarize the student with the conceptual framework and the key principles of Marketing Management, thus enhancing managerial effectiveness.

Using this framework, the student will be able to critically assess the marketing function in his/her organisation. The program also focuses on contemporary ‘hot topics’ in this discipline which have sparked widespread interest in the business environment, and their implications for the organisation.

Design of the program

The Marketing Management Program consists of 5 workshopdays.

At the first day the participants are getting acquainted with improving their marketing approach and activities by action learning. In this respect they bring in their own business and experiences. In the other four workshops they focus on the content of marketing management.

Day 1: Action Learning and learning to Learn

Contents

Assessment of learning styles
The significance of learning styles
Factors influencing Learning to Learn
The Learning Log
Guidance on how to improve students’ learning ability
Learning to Learn process
How to use Action Learning in management development
The importance of Action Learning in creating a learning organisation

Outcomes

Understanding of the principles of Action Learning
The ability to identify one’s own learning style and those of others
The ability to identify one’s own learning weaknesses
Improvement of current learning ability
An understanding of the significance of Action Learning in the organisation
The ability to generate solutions to organisational problems, using the Action

Learning methodology.
An understanding of how to implement Action Leaning.

Day 2–5: Managing Marketing

Contents

Day 2

· Strategic marketing planning

Scanning the marketing environment
Analysing consumer markets and buyer behaviour
Market segmentation and target marketing

Day 3

Assignment & personal coaching

Day 4

Feedback day 2
Developing marketing strategies
Differentiation and positioning
Product life cycle marketing strategies
Developing and implementing a marketing plan

Day 5

Assignment & personal coaching
Reflection and further action planning

Outcomes

Demonstration of one’s understanding of the conceptual framework that allows one to access the body of knowledge in the discipline of Marketing Management
Insight into the contents of the subject
The ability to identify and understand the value and use of these concepts
The ability to apply these concepts in the participant’s organization or business

Teachers

The program will be executed by one of the following internationally recognized teachers:

Their cv’s are available at request.

Training location

SDMC prefers to execute the workshops in its own premises in Khartoum. It has the advantage that ‘busy-business things’ can be avoided. Being away from daily practice and the own location will enable participants with moments of rest and concentration on the training.